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NN Low Voltage did an outstanding job installing our in-ceiling home theater system, which included wiring, equipment, and speakers. They were very clean and professional during the installation, and we were so impressed with their considerable home theater knowledge. The system, placement, and results absolutely exceeded our expectation, and their pricing was very reasonable given their talent. We highly recommend them.
Northern Nv Low Voltage -Austin's customer service was exceptional, outlining all the options for the data cable installation in our home. The installation was professionally done in a timely manner and clean up was great. Highly recommend.
A fabulous experience from beginning to end!
On time, professional and courteous service. Very impressed with the office staff as well as the tv installers.
My experience with these guys was phenomenal. From the initial estimate, which was over the phone, to a re-estimate for a different cable type and more cable drops, then back to the original estimate, Austin was polite, patient, and very clear when answering our questions and explaining when things weren't understood. He was very helpful, and worked with us get our project done in our price range, and schedule the work at a convenient time for us. Our project was for 6 drops, with 2 lines each, in 6 different rooms, spread all over our 2 story home. The guys were over around 8:30 AM, and worked until 6:00 PM so that they could finish in a single day. I watched them throughout the whole process, and they were focused, professional, and at times very creative in how they solved some unique cabling problems. They were so focused that they didn't even stop for lunch! They did all this with minimal dry wall cuts, which they cleaned up nicely afterwards. Austin and Mike were great to work with, and they were happy to answer all of my questions during the process, and remained in good spirits even when a cabling problem took 2 hours to solve. They were patient and methodical, and their attic guy, Jake, moved around quickly and carefully in our maze like attic. Overall, it was a pleasure to hire them, and their work is exemplary. I would definitely recommend them to friends and family.
Austin and Northern Nevada Low volt are professional, competent, and fast. I had a problem with a person harassing my family. The police were out three times and finally one said, without evidence it is just your word against his, get some cameras. I went on-line and began to search. Northern Nevada Low Volt was half the cost of the national companies. But what sealed the deal was Austin’s respectful personality and his competence in the field of security. So, the perp was tenacious and soon we had some evidence. The judge agreed and we were successful in getting a temporary protection order. That was two months ago, and we have had no problem since. As a bonus, our kids can no longer lie to us about what time they got home, we got them on camera.
On time and fast service
They were here promptly; they did their work. Professional and respectful.
They were awesome, Very professional and courteous. I am so glad I hired them. They did an excellent job and took the time to explain things and ask me my needs and desires. I would highly recommend them. They polite and patient with me. Thank you so much for everything you did.
The professionalism from all members was an indication of the excellent work that followed. Very happy with the final results.
After purchasing an eight camera exterior Lorex DVR system from Costco, I wanted professional installation with hard wiring on a two story home in Dayton. Austin did a great job scoping the work over the phone asking questions to determine my needs, explaining the installation and took time to answer questions. His explanation really sold me on his technical expertise and experience with what I needed. Quote was provided verbally and through email at a reasonable price. Great communication over the phone and email! The owners Mike and Austin were my onsite technicians showing up right on time as scheduled. They were friendly and approachable with needs and offered great ideas along the way. The camera angles were better than expected. They worked six hours non-stop with attention to every detail, crawling through attic insulation and on ladders inside and outside ensuring to protect walls and floors as they worked. They took time to vacuum their work area throughout the install. Worked great together as a team! Went above and beyond to ensure no camera cable wires are visible on the exterior or at the junction box inside connecting to the DVR with a clean, professional installation. They wanted to ensure I was happy with camera angles on the DVR before concluding. The final amount due was as quoted with no surprises or hidden costs/fees and quality workmanship. Very happy with what I paid for. Remember the saying, "you get what you pay for" if thinking about cheaping out with Geek Squad. I'd highly recommended Northern Nevada Low Voltage and would use them again for future needs.
Michael, I need to tell you how happy I am with how your company handled everything related to my project. You found the exact TV I wanted, to my price specifications, and scheduled my appointment quickly. Austin was more than flexible with regard to rescheduling when the weather didn't cooperate. He was professional and kind in every exchange we had. Austin went way above and beyond during the installation of my tv and coordinating it with my receiver, and stayed way beyond my allotted time to troubleshoot my problem with DirectTV. In short, he was amazing and I truly appreciate all that he did while he was at my home. If your goal is excellent customer service, then I would say mission accomplished! My husband and I look forward to working with you again to upgrade the sound system in our living room. Austin has the details of that and we look forward to getting ideas from him soon.
I called this business to get my TVs hard wired for internet service. From start to finish this was one of the most professional interactions I have had with any business in any line of work. They understood over the phone exactly what I wanted within minutes without any problems. Amazing. This alone puts them in the top 1% of all businesses. They showed up the next day, completed an estimate after giving me a plethora of options and then completed the work! Wow. The cost was very reasonable (my wife asked why it was so low). This company needs to train other companies in customer service. Simply excellent.
Best Low Voltage Electrical Company in Reno NV. This is a company that is on the cutting edge of updating homes to modern tech lighting. They have the knowledge and experience to advise you and turn your home or business into a money saving beauty. They are experts in the Audio Visual field. Mike did such a beautiful job on our high end projection, four 75 inch flat screens and super high end stereo equipment. They were the best in pricing I could find, but had the knowledge and experience to make me very happy with my choice. I highly recommend them to anyone.
When I shopped around for this job I wasn't looking for the cheapest quote. I was looking for knowledgeable individuals, who cared about what I wanted and offered up solutions. This team did just that. NNLV showed up when they said they would, were extremely methodical in their processes, and took the time to explain why the equipment purchased was the right equipment for the job. I would recommend them to anyone looking have home theater work done. Not only five starts but two thumbs up as well.
I hired NNLV to demount and replace my TV. Austin was right on time and not only did what I needed done, he corrected errors made by the original installer and my new TV now hangs level on the wall. Entire job was done and the new TV programmed for less than half of what the Geek Squad would have charged, and they wouldn't have corrected the original installation deficiencies. Thanks Austin, for making an old pensioners life a little easier! ;)
Mount TV on Wall I hired NNLV to demount and replace my TV. Austin was right on time and not only did what I needed done, he corrected errors made by the original installer and my new TV now hangs level on the wall. Entire job was done and the new TV programmed for less than half of what the Geek Squad would have charged, and they wouldn't have corrected the original installation deficiencies. Thanks Austin, for making an old pensioner's life a little easier! ;)
Mount TV on Wall
They were prompt and took plenty of time in putting up an over the fireplace articulating mantel wallmount for our television. We had initially hired Dish to do the same job and they were absolutely terrible. We would definitely use this company again. They are very customer service oriented which is hard to find in today's market.
Install or Replace a Home Theater System or Media Center
VERY GREAT SERVICE. I only needed trouble shooting but he was VERY nice, on time & courteous. He went above an beyond. I am so glad we choose this company. I will definitely give them any business I have in the future. I would also recommend this company to others.
Install or Replace a Home Theater System or Media Center
Appointment made Dec 18 to install surround sound and clean up and organize old cables. Installation was done Dec 21 in an hour!!! Wasn't even expecting to get an appointment before Christmas. They took the box and old cables to dispose for us. Highly recommend for prompt, professional, reasonable priced service.
Install or Replace a Home Theater System or Media Center
Mark and Justin wired our Bose surround sound through the attic and mounted speakers on the walls. They were on time, efficient, cleaned up after themselves and did what we contracted them to do.
Always prepared and on time. Good at trouble shooting. Appreciate the handout to operate all the remotes. Great to work with.
They are very professional and knowledgeable, highly recommend.
Friendly guys, and good work ethic